Shipping Policy

Last updated: December 07, 2024

Thank you for visiting and shopping at Truextracts. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Estimated delivery time is 3-7 business days.
• Express Shipping: Estimated delivery time is 1-3 business days.

Note: Delivery delays can occasionally occur due to unforeseen circumstances.

Shipment to P.O. Boxes or APO/FPO Addresses

We ship to P.O. Boxes, APO/FPO addresses, and military addresses. However, please be aware that shipments to these addresses may take longer than standard deliveries.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has been shipped, including your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Truextracts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Truextracts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently do not offer international shipping.

Address Changes

Please ensure that the shipping address entered is correct at the time of purchase. If you need to make any changes to your shipping address, please contact us immediately at truextracts.blr@gmail.com.

Customer Service

If you have any questions about shipping, please contact us at:

• Email: truextracts.blr@gmail.com
• Phone: 9353996126
• Website: Contact Page